AETHELIX CUSTOMER CARE
Shipping Policy
A clear guide from preparation to delivery.
Delivery area & cost
All orders receive free standard shipping to the 50 U.S. states and Washington, DC. We do not ship to U.S. territories or APO/FPO military addresses.
Handling & transit
Free shipping to all 50 U.S. states and Washington, DC. Handling: 1–2 business days. Transit after dispatch: 3–4 business days. Estimated total: 4–6 business days. Handling and transit are separate stages. Business days are Monday–Friday, excluding U.S. federal holidays. These times are estimates, not delivery guarantees.
Daily cutoff
Our daily cutoff is 7:00 PM at fixed GMT−06:00 (Central Standard Time), year-round and without daylight saving changes. On a business day, an order before the cutoff enters handling that day. An order at or after the cutoff, on a weekend or on a U.S. federal holiday enters handling on the next business day.
Delivery information
Please provide a complete, accurate delivery address and contact details. If you notice a delivery issue, contact us with your order details so we can assist.
Taxes
Checkout displays tax of $0. This is not a statement that products are legally exempt from tax.
Contact
Contact [email protected]. Company: aethelix. Address: 502 Rue Abel De Sainte Marthe, 02300 Saint-Paul-aux-Bois, France.