AETHELIX CUSTOMER CARE
Privacy Policy
How information supports your shopping and customer service experience.
Information you provide
We may collect information you provide while shopping, placing an order or requesting support, including your name, email, telephone number, delivery and billing address, selected products, order information and correspondence. Payment information is handled as required by the payment method used.
How information is used
We use relevant information to respond to requests, process payments, fulfill and deliver orders, manage returns and refunds, maintain store operations and meet applicable obligations.
Service providers & partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. We may also disclose relevant information when required by applicable law.
Browser storage
Your selected products, quantities and specifications are saved in local storage on your browser to preserve your shopping bag after a refresh. Clearing the bag removes saved selections. See our Cookie Policy for details.
Retention & your requests
Information is retained as needed for the purposes described and applicable obligations. Contact us to request access, correction or deletion of your personal information, or to ask about its handling. Requests are considered in accordance with applicable requirements.
Contact
Contact [email protected]. Company: aethelix. Address: 502 Rue Abel De Sainte Marthe, 02300 Saint-Paul-aux-Bois, France.